In accordance with articles VI 47-52 of the Economic Law Code, the consumer has a period of 14 days to withdraw from the contract without giving any reasons.
Each ordered item can be returned or exchanged for another item within 14 calendar days, by mail or in our store. The item must be returned in its original packaging. Returns can be sent to the following address:
Confiserie Vandenbulcke NV
Oude Ieperseweg 64
8501 Heule – Kortrijk – Belgium
Before returning the product, a message has to be sent by e-mail to
You can also use the revocation-form.
In any case, return is only accepted if the item is uncontaminated, undamaged and unused and in the original packaging.